NAKUSU
Shipping Rates
as of 13 May 2025
As each item is made to order, it will be shipped within 1-4 days, and delivery typically takes up to 2 weeks.
Domestic Shipping Rates
(Singapore)
We offer express shipping (within 3 business days) for a flat fee of $5.
International Shipping Rates
(Rest of the world)
Return Policy
(Domestic and Rest of the world)
Return Eligibility
Returns are accepted within 7 days of delivery. Items must be unused, in original condition, and returned with all original packaging.
How to Return
Step 1: Email us with your order number and reason for return (a photo or two helps!).
Step 2: Once approved, we’ll share the return address.
Step 3: Send it back using a trackable shipping method. Return shipping is at your own cost.
Refunds
After we receive and inspect the item, we’ll confirm if your return is approved. If so, your refund will be processed within 7 business days to your original payment method.
Late or No Return
If the item isn’t shipped back within 7 days of approval, the return will be void. Refunds or exchanges won’t be issued for late or damaged returns.
A Note on Craft & Care
Each piece is 3D printed, which means no two are exactly alike – small variations are part of their charm. As with all well-used objects, natural wear and tear is expected over time. While durable, these prints aren’t forever – handle with care and love for a longer life.
Nakusu Design
Minimal, purposeful, and calm.
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